Terms of service
OVERVIEW
Welcome to Petinho! The terms "we", "us" and "our" refer to Petinho. Petinho operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Petinho is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service describe your rights and responsibilities when using our Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.
To use the Services or place an order, you may be asked to provide certain information such as your email address, billing address, shipping information and payment details. You agree that all information provided is accurate and complete.
You are responsible for maintaining the security of your account and password.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device and screen settings.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Petinho reserves the right to accept or decline any order.
Orders cannot always be canceled once they have been processed.
All purchases are subject to our Return & Refund Policy.
Products sold through our Services are intended for personal use only.
SECTION 4 - PRICES AND BILLING
Prices and promotions may change without notice.
Customers are responsible for providing accurate billing and payment information.
All payments must be completed before orders are processed and shipped.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for shipping delays caused by carriers, customs, weather conditions or events outside our control.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website including logos, text, images, graphics and designs are owned by Petinho or its licensors and may not be copied, reproduced or used without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools and services. These tools are provided "as is" without warranties or guarantees.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with Petinho. Shopify is not responsible for products, orders or customer service provided by Petinho.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you agree to the collection and use of your information as described in our Privacy Policy.
SECTION 11 - FEEDBACK
Any suggestions, reviews or feedback you submit may be used by Petinho for marketing, promotional or operational purposes without compensation.
You agree that your feedback will not violate any law or third-party rights.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes or violate any laws while using the website.
You may not:
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distribute malicious software
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spam or attempt fraud
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copy website content without permission
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interfere with website security or functionality
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and Services are provided "as is" and "as available" without warranties of any kind.
We do not guarantee uninterrupted or error-free use of the Services.
SECTION 16 - LIMITATION OF LIABILITY
Petinho shall not be liable for any indirect, incidental or consequential damages related to the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Petinho and its affiliates from any claims arising from your violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Petinho regarding the use of our Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed in accordance with applicable laws in the jurisdiction where Petinho operates.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
SECTION 22 - CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to: