Return & Refund Policy

We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, unworn, and in its original condition and packaging.

To start a return, please contact us at petinho.de@gmail.com

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

Refunds will be issued to the original payment method within a few business days.

Please note:

• Shipping costs are non-refundable.

• Personalized or used items cannot be returned.

• Orders that are already processed or shipped cannot be canceled.